Warranty & Service Conditions
All products carry a One Year Factory Carry-In Warranty against defective workmanship. We do not take any responsibility for loss or damages as a result of incorrect use or installation of the products and incorrect and/or unlawful connections to the mains supply. Warranty is voided in any such cases.
Installations is to be conducted by accredited and certified electricians and we are always available to answer any questions or offer guidance. Faulty electrical wiring can cause detrimental damage to equipment and Volton can therefore not be held accountable for repair costs and or replacements.
Any attempt to permanently wire a Plug & Play unit to the mains distribution board will void any warranty.
Any repairs undertaken will be quoted for before any work is undertaken and payable in advance.
Shipping and delivery will be for the account client if the warranty is voided and it is found that damage to the equipment was as a result of faulty or abnormal installation practices. In the event where Volton has undertaken the installation, the one year warranty will be honored.